[00:28:46]
<Percy Lee> thank you all very much for the help!
[05:25:57]
<hitfrostbite> Hi, I was installing Jellyfin and my laptop died while the installation process was going on.
Now Jellyfin doesn't show up on the applications list, but I can't install it either.
How do I proceed?
Thanks
[05:26:56]
<hitfrostbite> It says the application is already installed and can't be installed more than once.
[08:41:05]
<tituspijean> @hitfrostbite:matrix.orghi, let's see, what are the outputs of the following commands?
```
sudo ls -ld /etc/yunohost/apps/jellyfin
sudo ls -ld /var/www/jellyfin
sudo dpkg -l | grep jellyfin
```
[08:41:33]
<Salamandar> > <@hitfrostbite:matrix.org> Hi, I was installing Jellyfin and my laptop died while the installation process was going on.
> Now Jellyfin doesn't show up on the applications list, but I can't install it either.
> How do I proceed?
> Thanks
You might want to try and remove it (`yunohost app remove jellyfin`) and reinstalling it.
[14:12:33]
<Martin> Hey,
i had some trouble with the migration to 12.
i update the system and all apps i could update. (exapt these one who need ynh12)
than i started the migration via web-gui. it seems to be look good - but than a error appear. (screenshot)
[14:12:42]
<Martin> https://aria.im/_bifrost/v1/media/download/Ae5CbPj2SSfNqY-HrWj7-YCuvCuiBdgpXC01m5kWTyrCq_tvs27gied6Tpon24gsrJ4N7jH8tzi6zfA8Sjm_7c1CeU25saRgAGVuZ2xlcnNjaC5kZS9kbnZlRkdlWUNWSlliT3hGTHNEZkJvWVM
[14:13:24]
<Aleks (he/him/il/lui)> hmmyes the 500 error is sort of expected ;P fear not
[14:14:57]
<Martin> but after this, it looks fine. i have a new design and everthing seems to be worked fine.
except: synapse and nextcloud
a force upgrade via cli didn´t work either. [here](https://paste.yunohost.org/raw/casixicuka) the log.
[14:16:34]
<Martin> but why the two apps (my favorite apps!) dosn´t work. I can not figure out why 😕
you think, there is no connection to the migration to 12?
[14:18:38]
<Aleks (he/him/il/lui)> i suppose it could yes, can you elaborate what you mean by "doesnt work" ?
[14:22:36]
<Martin> difficult, becouse i rolled back my last backup.
synapse:
```
- Feb 05 14:37:17 systemd[1]: Starting synapse.service - Synapse Matrix homeserver...
- Feb 05 14:37:17 python[17951]: /opt/yunohost/matrix-synapse/bin/python: Error while finding module specification for 'synapse.app.homeserver' (ModuleNotFoundError: No module named 'synapse')
- Feb 05 14:37:17 systemd[1]: synapse.service: Control process exited, code=exited, status=1/FAILURE
- Feb 05 14:37:17 systemd[1]: synapse.service: Failed with result 'exit-code'.
- Feb 05 14:37:17 systemd[1]: Failed to start synapse.service - Synapse Matrix homeserver.
```
and nextcloud i did not safe the log or error-message 😕
[14:23:48]
<orhtej2> > <@martin:englersch.de> but after this, it looks fine. i have a new design and everthing seems to be worked fine.
> except: synapse and nextcloud
> a force upgrade via cli didn´t work either. [here](https://paste.yunohost.org/raw/casixicuka) the log.
```
Error: App "Carnet" cannot be installed because the following dependencies are not fulfilled: Server version 29 or lower is required.
```
disable app 'carnet' in nextcloud admin prior to upgrade
[14:24:25]
<orhtej2> > <@martin:englersch.de> difficult, becouse i rolled back my last backup.
> synapse:
>
>
> ```
> - Feb 05 14:37:17 systemd[1]: Starting synapse.service - Synapse Matrix homeserver...
> - Feb 05 14:37:17 python[17951]: /opt/yunohost/matrix-synapse/bin/python: Error while finding module specification for 'synapse.app.homeserver' (ModuleNotFoundError: No module named 'synapse')
> - Feb 05 14:37:17 systemd[1]: synapse.service: Control process exited, code=exited, status=1/FAILURE
> - Feb 05 14:37:17 systemd[1]: synapse.service: Failed with result 'exit-code'.
> - Feb 05 14:37:17 systemd[1]: Failed to start synapse.service - Synapse Matrix homeserver.
> ```
>
> and nextcloud i did not safe the log or error-message 😕
Force-upgrade synapse
[14:24:34]
<Martin> and yes; i did the migration-task "after" migration (ithink to force/repair the python-issue?!?)
[14:26:42]
<Martin> oh. okay. thanks. i didn´t read this 😏
[14:31:28]
<Martin> `Feb 05 14:37:17 python[17951]: /opt/yunohost/matrix-synapse/bin/python: Error while finding module specification for 'synapse.app.homeserver' (ModuleNotFoundError: No module named 'synapse')`
is this a python-issue or synapse-issue?
[14:34:37]
<Aleks (he/him/il/lui)> kind of both ? synapse needs to have its virtualenv regenerated
[14:34:41]
<Aleks (he/him/il/lui)> force-upgrading the app does that
[14:34:48]
<Aleks (he/him/il/lui)> using `yunohost app upgrade synapse --force`
[14:43:06]
<Martin> okay thanks.
tomorrow i try it again!
**big thanks** for the fast and very good help! 🙂 👍️
[21:03:40]
<@err404:matrix.numericore.com> nextcloud c'est cool pour synchroniser les fichiers et dossiers entre le serveur et les clients (smartphone, ordi), par contre il est assez fragile, j'ai désinstallé nextcloud et réinstallé et depuis ce moment les applications sur smartphone et desktop ne parviennent plus à s'y connecter (mais l'interface web fonctionne bien)
[21:09:39]
<plamazo> > nextcloud c'est cool pour synchroniser les fichiers et dossiers entre le serveur et les clients (smartphone, ordi), par contre il est assez fragile, j'ai désinstallé nextcloud et réinstallé et depuis ce moment les applications sur smartphone et desktop ne parviennent plus à s'y connecter (mais l'interface web fonctionne bien)
Salut,
T’es sur que ton Nextcloud est bien dans le rôle visiteur pour être accessible depuis l’extérieur ?
[21:10:13]
<@err404:matrix.numericore.com> en effet, je vais voir ça
[21:12:44]
<@err404:matrix.numericore.com> merci plamazo , nextcloud a besoin d'accepter les visiteurs pour être accessible de l'extérieur
[21:13:11]
<plamazo> > merci plamazo , nextcloud a besoin d'accepter les visiteurs pour être accessible de l'extérieur
Oui effectivement, de rien !
[21:13:26]
<@err404:matrix.numericore.com> problème résolu 🤩