[06:08:37]
<@py:matrix.souverain.ovh> https://aria.im/_bifrost/v1/media/download/ARaLIAA2ijDJ4SwIfCmSe42v5hJ5gwlaXY0y76aSQe-6IjBYMqbxM7nBHRNe4uEfEfP-jwdG1Xbk4sMCLKU4ppNCedzY3ULAAG1hdHJpeC5zb3V2ZXJhaW4ub3ZoL3Q5cDA2cGZZOGFZRU9YU3BkampNSmc0elhGUzBGZERT
[06:08:37]
<@py:matrix.souverain.ovh> https://aria.im/_bifrost/v1/media/download/AUWY508e6yLr9RstdyCTWCTU5IJtuzUe3vY3c8y9BUmp0rpzHW_9KsMGuPBPeDYNT3b-svPNYGdyTYh8jpKvY41CedzY3VCwAG1hdHJpeC5zb3V2ZXJhaW4ub3ZoL0NUdG5ZT1VyQXlwbk1MMmpJSERlM0EyaWRhM0loZ1FJ
[06:08:37]
<@py:matrix.souverain.ovh> car dans l’admin j’ai bien 15 mo
[06:08:37]
<@py:matrix.souverain.ovh> du coup je dois faire quoi stp ?
[06:08:38]
<artlogmatrix> bonjour à tous, je souhaitais aider sur une question d'upgrade cassé en YNH 13 et je cherchais la procédure de réinstallation depuis un backup pour pouvoir l'indiquer dans le post. Et après quelques minutes de recherche je ne trouve pas
[06:10:19]
<artlogmatrix> la question à laquelle je tente de répondre : https://forum.yunohost.org/t/yunohost-13-0-trixie-spooky-beta/40656/150
[06:12:40]
<artlogmatrix> ce que je lis dans la documention sur la sauvegarde ( https://doc.yunohost.org/en/admin/backups/evaluate/ ) ne se focalise pas assez sur la restauration
[06:13:04]
<artlogmatrix> What is a good backup? **One you can restore**
[06:20:50]
<artlogmatrix> that falls in this 'nobody wants a backup, everybody wants a restore'
[11:57:30]
<Liam.c> Hey there,
I have found out today that my penpot installation have an issue: everything seems to work fine expect when trying to export a layer. Any type of export I tried (different doc/formats) will results in a "Internal Error" and fail. Here is the "report.txt" from penpot: https://paste.yunohost.org/raw/oratiteron.pl
The issue appears on 2 browser: Vivaldi (chromium) and Firefox.
After noticing the error I tried updating the penpot app. I was on 2.14.2 and updated to 2.14.3 but I still had the issue after the update.
However what I noticed is that I made a Yunohost system update 10days ago (16/04) and that I haven't tried to export files since (but I did exported successfully just before). So that may be a hint ? The system update seems pretty light and only seems to upgrade php packages. Here are the logs for the system update: https://paste.yunohost.org/raw/keguzanaco
Wondering if you have any idea or if you think I should open an issue on the Yunohost repo for penpot ?
Thanks.
Liam.
[12:41:11]
<orhtej2> i meancit fails to start rhe browser but no clue why
[12:41:11]
<orhtej2> > <@liam.c:matrix.org> Hey there,
> I have found out today that my penpot installation have an issue: everything seems to work fine expect when trying to export a layer. Any type of export I tried (different doc/formats) will results in a "Internal Error" and fail. Here is the "report.txt" from penpot: https://paste.yunohost.org/raw/oratiteron.pl
>
> The issue appears on 2 browser: Vivaldi (chromium) and Firefox.
> After noticing the error I tried updating the penpot app. I was on 2.14.2 and updated to 2.14.3 but I still had the issue after the update.
>
> However what I noticed is that I made a Yunohost system update 10days ago (16/04) and that I haven't tried to export files since (but I did exported successfully just before). So that may be a hint ? The system update seems pretty light and only seems to upgrade php packages. Here are the logs for the system update: https://paste.yunohost.org/raw/keguzanaco
>
> Wondering if you have any idea or if you think I should open an issue on the Yunohost repo for penpot ?
> Thanks.
> Liam.
I thought it's only on my end, I have no clue what's causing it nor how to fix it
[12:41:12]
<m606> Hello, it is unlikely your system update of 16/04 changed anything to your Penpot install as it simply upgraded PHP packages, when Penpot is not a PHP app.
I would be of limited help as the app is too big for me to install on my server but:
- Can you try opening dev tools in your browser and check whether there are errors in Network and Console tabs when performing the export action?
- Do you have a backup of 2.14.2 ? Could you try and restore it to see if export works here?
You can open an issue on Github or on the YNH forum - it makes the issue tracking easier than Matrix. I notice there are other export related issues mentioned on GIthub issue tracker, is that related?
[12:59:26]
<Liam.c> Thanks for the answers,
1. when opening the console and doing an export the same error [I already sent](https://paste.yunohost.org/raw/oratiteron.pl) is displayed.
2. 2.14.2 also had the bug, I did an upgrade because I had the bug an thought it would fix it
Make sense for the system update but it's the only event that happened between the moment it worked and it just didn't.
Additionally I also updated "roundcube" and "grist" just after the system update. I don't know if there could be any link ?
Will open an issue on the forum and share it here thanks !
[13:09:09]
<m606> re 2) I don't understand when export last worked for you then?
[13:09:52]
<Liam.c> export worked on 16/04 around ~ 18h30 (timestamp of the last file I exported);
then I did a system update (18h55) and didn't exported anything out of penpot until today.
[13:11:59]
<m606> ok I get it
[13:12:55]
<Liam.c> so something broke on the system in the past days, where i touched nothing expect updating the system+roundcube+grist
[13:12:57]
<orhtej2> > <@liam.c:matrix.org> export worked on 16/04 around ~ 18h30 (timestamp of the last file I exported);
> then I did a system update (18h55) and didn't exported anything out of penpot until today.
You should be able to roll back the upgrade to see if it helps?
[13:12:58]
<Liam.c> I can rollback a system upgrade ? the penpot upgrade I did doesn't seems to be the issue
[13:12:58]
<orhtej2> penpot upgrade that is
[13:12:59]
<orhtej2> > <@liam.c:matrix.org> I can rollback a system upgrade ? the penpot upgrade I did doesn't seems to be the issue
Ah then no
[13:13:00]
<m606> and again why php upgrade would mess with penpot?
[13:13:01]
<m606> no apt dependency in common with roundcube and penpot. grist and penpot have only python3 apt package
[13:13:01]
<orhtej2> I highly doubt it's anything but penpot
[13:15:52]
<Liam.c> update, fck me I forgot some logs, sorry.
So after doing my last penpot export on 16/04 I updated a lot more things, in this exact order:
- penpot https://paste.yunohost.org/raw/gomohifofu
- immich https://paste.yunohost.org/raw/ojomezejiv
- system
- roundcube
- grist
[13:38:38]
<Liam.c> so I did make a penpot update that may have broke something (fron the logs I updated from 2.13.3~ynh1 to 2.14.2~ynh1)
[13:47:41]
<m606> yes so that would be the first thing to check: do you have the error in 2.13.3 ?
[13:51:39]
<Liam.c> is it safe to downgrade the app back to 2.13.3 ?
won't I have a risk of corrupting my penpot data ?
[14:23:25]
<orhtej2> > <@liam.c:matrix.org> is it safe to downgrade the app back to 2.13.3 ?
> won't I have a risk of corrupting my penpot data ?
Make a full backup
[14:23:25]
<orhtej2> you have to uninstall the app anyway
[14:23:54]
<Liam.c> will try thanks
[15:29:34]
<artlog> Do you have enough free space on your storage ?
[15:29:40]
<Liam.c> yes looks like enough
[23:50:15]
<orhtej2> I've identified and fixed the problem, updated version is already on the `testing` branch, the catalog rebuild will follow soon ™️